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Edit - Applications - MJC - Field Service

Use this option if you have the MJC Field Service module enabled to setup company pre and post checks that are displayed to field service employees when they are processing jobs on their PDAs.

Company pre checks are any questions that your company requires field service employees to answer before they begin a job. For example, they might need to acknowledge that they are not affected by alcohol or that they are carrying appropriate safety equipment. Company post checks are any questions your company requires field service employees to answer when they have completed a job. For example, they might need to acknowledge that they have correctly disposed of disposable safety gear.

 

Technical Tip

You can also setup pre and post checks that are only displayed for specific:

To setup company pre and post checks for Field Service:

  1. Select a company to edit.

Refer to "Selecting a Company to Edit".

  1. Select EDIT | APPLICATIONS | MJC | FIELD SERVICE.

Micronet displays the Field Configuration screen.

  1. In the Default Travel Operation field, enter the operation that is assigned to the labour charge when applying travel time to jobs on the PDA.

You can also press spacebar then Enter to select an operation. Operations are setup in the Operation master file in MJC (refer to "File - Operation").

  1. If you want to:

If you selected to add, insert or edit a pre or post check, Micronet displays the Field Service Check List screen.

  1. Complete the following fields:

 

Field

Value

 

Text

Enter the text that will be displayed on the PDA as the title of the pre or post check.

 

Pre or Post

Select the type of check:

  • Pre Check – the check will be displayed at the start of the field service job
  • Post Check – the check will be displayed at the end of the field service job.

 

Mandatory Input

Select Yes if the field service employee must enter data in the check to continue processing the job, or No if data entry is not mandatory.

 

Type

Select the type of data entry required by the check – Text, Numeric, Date, or Yes or No.

 

Stop Processing

If you selected Yes or No in the Type field, select whether the user’s answer to the check should stop processing of the job. Options are:

  • Does Not Apply – processing can continue regardless of the user’s answer
  • Stop on Yes – stop processing of the job if the user answers Yes
  • Stop on No – stop processing of the job if the user answers No.
  1. Select the Accept button.

If you selected to add a pre or post check, Micronet redisplays the Field Service Check List screen so you can add further checks.

  1. When you have finished entering pre and post checks, select the Cancel button.

Micronet redisplays the Field Configuration screen showing all the pre and post checks added.

  1. When you have finished maintaining company pre and post checks, select the Ok button.

Micronet redisplays the Change Existing Company screen.

  1. Select FILE | SAVE.